We participate in Miradas 2025: Innovation and active listening for a sector in transformation
The past September 22, the Business Federation of Hospitality of Valencia celebrated the sixth edition of LOOKS, a conference that has been consolidated as a reference space to reflect on the present and future of the hotel sector.
Our Director of Business Development, Corinna Heilmann, participated in the round table “Smart decisions for changing times”, together with references from the sector such as Héctor Sánchez (manager of the Bizkaia Hospitality Association), Nuria Sanz (president of Valencia Restaurants Association) and Naji Sabeh (CEO of Hosteltáctil and head of Loomis Pay Spain).
During the debate, Corinna shared the vision of Gourmet Catering & events On the role played by Active listening, collaboration and innovation as engines of transformation in hotels and events.
“Our clients are our guide. Listening to their needs and learning from the constant interaction with the sector allows us to anticipate and create memorable experiences. Collaboration is key to generating scalable projects, also with other related sectors”Heilmann noted.
Five axes of innovation at Gourmet Catering & events
In a context of constant changes, Gourmet Catering & events We work on five axes of development that represent our roadmap to find “Smart Solutions for Changing Times”:
1. Gastronomic innovation
With one of the departments Largest gastronomic R&D in the Valencian Community and a production center of 1,600 m² operated with 100% renewable energy, we have promoted projects such as Magnus, creating impact menus endorsed by the Chefs’ Manifesto o Innovative gastronomic experiences such as Ftalks 2024.
2. Sustainability innovation
our strategy Sustainability 360º, aligned with SDG of the 2030 Agenda, seeks a triple positive impact: environmental, social and economic. In collaboration with the University of Valencia and Dr. José Miguel Soriano, we investigate new formulas to improve operational efficiency, reduce environmental impact and generate employment opportunities in the sector.
3. Innovation in waste control
Since 2023, we have applied together with naria A pioneering system based on Blockchain to ensure traceability of surplus donations. Thanks to this tool, we have donated more than 9,800 kilos of food, equivalent to23,500 servings and a saving of 24,700 kilos of CO₂.
4. Social innovation
Through our alliance with the mare that goes asindown, we have promoted a model of labor inclusion for people with Down syndrome and intellectual disability. more than 28 contracts to cover stalls in the living room and kitchen, , 60 inclusive events and a template that is being formed as inclusive agents They are proof of the positive impact of this project, which turns events into tools of social change.
5. Technological innovation in personnel management
With the total digitization of HR we pursue more agile, transparent and efficient processes. the use of People Analytics It allows you to make strategic decisions based on data and continue to move towards automation and continuous improvement.
A sector that listens, collaborates and innovates
our participation in LOOKS 2025 Strengthens the commitment of Gourmet Catering & events With a more innovative, sustainable and inclusive hotel industry. In changing times, we believe that the best answer will always be Listen, collaborate and build together.
